I am one of those guys who will overpay and sacrifice tons to remain loyal to a company or brand that takes care of me. Not even a second thought goes into the cost if I am pleased with quality. However, I will go out of my to let a company know when I feel wronged and give them a chance to make up for it. If they do, all is well.
When they don’t, I cut the cord–or in this case the cable. Last week, I had cable Internet, TV and phone. Comcast decided to play games with me for a few months with my Internet service. It never worked and when it did, it was very slow. Whenever I called, they told me nothing was wrong. When the technician came out, it worked for a day then crapped out once again.
Comcast refused to make it right. I deleted them. Now, I have Magic Jack, DSL and DirectTv. DSL is not as bad as everyone says, by the way. DirectTv is awesome! There are many quality channels, cheap plans and customizable equipment. Everything I wanted.
DirectTv offered me almost 300 digital channels, including many in HD. What I love is that there are not separate HD and non-HD channels like with cable. If the show is in HD, it is so. The annoying back and forth is finally over. The plan I am enjoying is almost half the price of cable for more channels and a clearer picture. Yes, satellite is clearer than my cable was.
Finally, I am all about customization. I can create separate channel lists, so I only see the channels I want to watch. They even have “mix” channels. These show many stations at once. I can watch numerous sporting events at the same time. It is like picture-in-picture on steroids.
For over a week now, I have enjoyed my service. The only complaint I have is all the infomercial channels, but those have been deleted from my playlist. All in all, I am very pleased with my decision.
Cut the cord everyone!
