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AT&T Caught in a Lie – No Surprise

by Scott Lindemann March 1st, 2012 | Cyber Culture
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On the heels of a report released by cell phone plan surveyor Validas, comes a story about a man who successfully sued AT&T in small claims court for the throttling of his Internet speed and was awarded a decent $850.

Like many people, I’ve been the recipient of a cold text message over the last month by Ma Bell that goes a little something like this:

“ATT Msg: Your data use this month places you in the top 5% of users. Use Wi-Fi to help avoid ireduced speeds. Visit att.com/dataplans or call 8663447584.”

But here’s the thing: I, like many others, have an unlimited plan. AT&T has taken the word “unlimited” to mean that one is basically allowed access to whatever Internet services they want to use, so long as it doesn’t involve tethering or going over 2GB of data transfer in a month. AT&T also advertises the fastest 3G speeds as a bullet-point against the competition. I guess those fast speeds are nothing more than a quicker way to reach the limit that’s magically been placed on the unlimited plan.

UNLIMITED Via Merriam-Websiter:

1: lacking any controls : unrestricted <unlimited access>

2: boundless, infinite <unlimited possibilities>

3: not bounded by exceptions : undefined <the unlimited and unconditional surrender of the enemy — Sir Winston Churchill>

So a company’s (AT&T) definition of unlimited doesn’t match up with the actual definition, because the company (AT&T) decided that it’s more profitable to squeeze people into a tiered plan and extract overage charges on them, as the way mobile computing is happening nowadays means that the company (AT&T) is going to have to start spending money on infrastructure rather than adding another $27.3 million to the CEO’s pocket. We’re really shedding a big tear for you on this one, Ma Bell.

And let’s not kid ourselves here. All of the carriers are getting in on the action. The only carrier that’s sporting a true unlimited plan anymore is Sprint, and the only reason is because they’re so close to being squashed by big blue and big red that they need to play the role of Lindsay Lohan just to remain relevant. T-Mobile, meanwhile, just isn’t interested in making money.

So Validas comes out with a report which shows that AT&T has been lying about the reasons behind the throttling of its customers and a guy wins 850 sweet bucks in small-claims court from the behemoth. I’d say it’s about time for us all to lawyer up, hit the gym, and delete Facebook, if you know what I mean.

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Comments One Response to “AT&T Caught in a Lie – No Surprise”
  1. […] an article that I wrote for Inspector Electra, I talked about how AT&T’s throttling of users of […]

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